The Dean of Delhi University, Shobha Bagai was approached by the student leaders. The DU website crashed while the first cut-off admission process. Delhi University Student Union (DUSU) Vice-President Pradeep Tanwar and Shivangi Kharwal, the Co-Secretary of DUSU met the Dean highlighting the concern.
The students are facing difficulty in uploading certificates for the reserved category candidates. Plus, the problem while the payment of fees is also be considered. The student leaders addressed these issues and demanded an early solution to it.
Shivangi Kharwal, Co-Secretary of Delhi University Students Union (DUSU) said that the crashing of the website is a matter of huge concern for the students. The opening and closing of the DU website disrupt the admission process. As the whole procedure has shifted online, these matters need to be resolved.
The website crashed at the time of registration and also when the results were declared. She added that they have demanded to fix the website as soon as possible. In strict words, the matter is to be addressed.
The authorities guaranteed that all the issues will be solved with utmost urgency. To manage such a large amount of traffic, the administration will rectify the problems. They assured the student leaders.
Students must have been declined admission due to a problem with the reserved category certificate. Thus, the authorities are thinking to allow admission in the same cut-off by taking an undertaking. It will be a huge relief for the students who can’t get into college due to technical difficulties.
DUSU highlighted the problem of payment of fees by the student’s gain with even more emphasis. The authorities told that the issues will be solved by the evening itself and the remaining ones in a day or two. They are constantly working on the solution.
To solve the college-related issues, the concerned college administration is contacted by the students.
To address the issue on their level, DUSU has released a helpline number. It will aid the students in the admission procedure. Pradeep Tanwar, Vice President of DUSU said that the multilingual helpline will help the students with utmost honesty and sincerity.
A helpdesk was set up outside the DUSU office on North Campus. The students presented their problems at the help desk on the third day. Students are also posing questions digitally or mobile numbers. The organization is trying its level best to answer the queries through every medium.
