On February 22, telecom company Bharti Airtel unveiled in-flight roaming packs for users, with rates as low as Rs 195, enabling them to stay connected while on a flight.
Customers are now able to communicate with loved ones, browse the internet at high speed, and engage in a variety of other activities while thousands of feet above the ground. According to an Airtel stock exchange filing, “Customers who subscribed to roaming packs priced at Rs 2,997 for prepaid and Rs 3,999 for postpaid and above will automatically enjoy the complimentary in-flight roaming services at no additional cost.”
According to Airtel, voice, data, and SMS services have been added to the in-flight menu to enhance the in-flight experience.
Customers using postpaid or prepaid plans must pay Rs 195 for 250 MB of data, 100 minutes of outgoing talk time, and 100 24-hour-valid outgoing SMS messages. Customers of Airtel will receive 500 MB of data, 100 minutes of outgoing call time, and 100 outgoing SMS messages with a 24-hour validity for Rs 295, and 1 GB of data, 100 minutes of outgoing call time, and 100 outgoing SMS messages with a 24-hour validity for Rs 595.
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As stated by Amit Tripathi, Director of Customer Experience and Marketing at Bharti Airtel: “Airtel has led the way in offering customers throughout the nation seamless mobile connectivity. We are excited to offer the same service to consumers on flights today with our in-flight roaming packs, which will enable them to take advantage of smooth voice calling and high-speed internet to keep in touch with their loved ones while in the air.
According to Airtel, it has partnered with Aeromobile to provide the greatest in-flight connection for 19 airlines operating in various foreign sectors, ensuring a smooth travel experience.
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“Airtel maintains a 24-hour contact center to assist customers during their travels. Furthermore, clients can contact the company’s specialized WhatsApp number, { 99100-99100 ˩, to receive immediate assistance from a team of network specialists. By just logging on to the Airtel Thanks App, customers can also manage their data consumption, purchase more minutes, and obtain real-time billing details in a self-serve manner, according to Airtel.” Airtel’s shares on the BSE were trading 2% lower at Rs 1,117.4 at 11:50 on Thursday.
