On Monday, the online DU exams began and there were several glitches faced by students during the examination. There were several complaints of difficulty in accessing the exam portal, a problem in uploading answer sheets, and issues with the question paper. Many students also complained of the paper being too lengthy and they were not able to finish it in the stipulated time.
The students also said that the portal was not working properly when they tried to upload their answers. Many of the students had to mail it and they have not yet received any confirmation mail from the University.
Due to connectivity or server issues, several issues, many students missed the deadline for submitting their answer sheets. The exams were not written by visually impaired students.
Sanjeev Singh of DU’s Computer Center said that around 35,000 students sat for the exam today, but it is difficult to know how many answers were sent through the portal and how many through email.
This year, online DU exams are being conducted because of the COVID-19 pandemic.
An official said that they saw many cases in which the students uploaded their answer sheet on the portal, but they did not press the submit button on time. It could be the problem of network connectivity or any other thing, but the website was working fine.
The official also said that the inbox got flooded because they got emails from so many students. The students will receive the response email, they got stuck in the queue.
A student of Rajasthan’s Nagaur district said that they are facing heavy rainfall there. He said that he started uploading the 16-page long answer but it kept on failing. After this, he decided to send through email, but it took him half-an-hour to upload the files.
A student of the BA program said that they received the question paper for ‘Technical Writing’ paper at 11 am though the exam was supposed to start at 3:30 pm. A teacher at the Satyawati College said that they received calls from panicked students and tried to call nodal officers in each college and university to find out how this happened. But no response was given. Students attempted the paper since there was no clarity.
The portal was closed once they tried to upload it at 1 pm. A different question paper on the same subject was mailed to them around 3 pm. Technically, the students have had to write two papers.
A physically disabled student, Deepak Kumar Gupta, who is from Rohtas district in Bihar said that he has sent countless emails to his professors, dean of the department, administrative officials of DU to provide accessible learning material for DU exams. But he has not received a response yet. No one in his family or village knows how to write well in English, therefore, he needs a competent scribe.
The Kashmiri students of Delhi University have been facing a lot of problem in appearing for DU Exams on the available 2G internet.
A student from the Rajouri district of Jammu and Kashmir said that her district was under lockdown. Therefore, internet cafes are closed in the area. Another student said that the nearest common service center was 16 km away from her house. Therefore, she will go to a friend’s house where a Wi-Fi connection is available.
In the northeast area, students have had issues with electricity due to heavy rains.
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